What Do I Say Now? When the Client Says...
BOOK THREE
BOOK THREE
BOOK THREE · THE PRACTISING CAREER COUNSELLOR
50 Real-World Career Counselling Situations and How to Respond
Fifty real situations every career counsellor faces, from worried parents to students who can't decide and professionals thinking of a change. For each one, you learn what might be going on, what to ask, what to say and what to avoid.
50 situations in 10 parts: school students, parents, college students and graduates, early-career and mid-career clients, assessment results, decision-making, resistance, emotionally difficult conversations and professional boundaries
For each: what the client says, what might be going on, questions to ask, a sample dialogue, what to avoid and why, how the client might react next, and a practice exercise
More than one defensible response where there is no single right answer
Clear safety steps for sensitive moments, with pointers to the skills in Books 1 and 2
Counsellors who freeze, over-explain or give advice too fast when a client says something unexpected, and trainers and supervisors who need realistic practice material.
If you're already practising: 50 hard moments to test your judgement against, and material for training juniors.
What Would You Say? Practice Quiz: 50 questions, one per situation, with an answer key that explains every option
Say This, Not That Response Cards: all 50 situations as a desk sheet and cut-out cards
Role-Play Case Cards: 48 situations for groups of three
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